Shipping policy
Order Processing
Orders are typically processed within 1–2 business days after purchase. Orders placed on weekends or holidays are processed on the next business day.
Shipping Methods & Delivery Times
We offer standard and expedited shipping options at checkout. Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Delivery times may vary based on location and carrier conditions.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We offer free standard shipping on all orders over $80.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can monitor delivery progress.
Shipping Locations
We currently ship within the United States. For international shipping inquiries, please contact our support team.
Delays
While we work closely with trusted carriers, delivery delays can occur due to weather, carrier issues, or high shipping volumes. We appreciate your patience in such cases.
Incorrect or Incomplete Addresses
Please ensure your shipping details are accurate at checkout. Orders returned due to incorrect or incomplete addresses may require additional shipping charges for reshipment.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will assist in resolving the issue promptly.
Contact Us
For any shipping-related questions, please contact us at support@saliv8.com.